Privacy policy

This policy applies to everyone who uses Fanrig, including visitors who browse without an account. The operator named in the Terms of service is the data controller.

We collect only what is needed to run the service and keep it safe.

• Account data: email address, display name, username, password hash, interests, avatar and the preferences you set.
• Content and activity: posts, messages, likes, saves, follows, reports and blocks.
• Purchase data: unlocks, tips, paid messages, live tickets, custom requests, memberships, refunds and the payment provider's transaction references. We never store full card numbers.
• Creator data: application details, identity and payout verification status, earnings and payout records.
• Technical data: IP address, device and browser information, log data and approximate location derived from your IP address.
• Support data: messages you send us and our replies.

We use your data to provide the service you asked for (deliver content, process payments, send notifications), to rank your feed and recommendations based on your interests and activity, to detect fraud and abuse, to comply with legal obligations such as tax and anti money laundering rules, and to improve the product using aggregated analytics.

We do not sell personal data. We do not use your private messages or locked content for advertising.

Service providers that process data on our behalf under contract: hosting and database infrastructure, payment processing, email delivery and error monitoring. Creators you pay see your display name and username, never your email or payment details. Authorities, where we are legally required to respond. A successor, if the business is transferred, under the same commitments.

Account data is kept while your account exists and for 30 days after you request deletion, in case you change your mind. Purchase and payout records are kept for as long as tax and accounting law requires, typically 7 years, in a form that is no longer linked to your profile. Logs are kept for 90 days. Reports and moderation records are kept for 2 years to detect repeat behavior.

Depending on where you live you may have the right to access, correct, export, restrict or delete your personal data, and to object to certain processing. You can do most of this yourself from Settings. For anything else, contact us; we respond within 30 days and may ask you to verify your identity first.

You can turn marketing email off in Notification settings. Service email about your account and purchases cannot be turned off while your account is active.

Our providers may process data outside your country. Where that happens we rely on recognized transfer mechanisms such as standard contractual clauses and require equivalent protection.

We use encryption in transit and at rest, access controls with least privilege, audit logs for privileged actions and regular review of our providers. No system is perfectly secure. If a breach affects you we will tell you without undue delay.

Fanrig is not for anyone under 18. We do not knowingly collect data from minors and we delete accounts found to belong to them.

We announce material changes by email and in the app before they take effect. Questions and requests can be sent through the contact page. The operator's address and, where required, the details of a data protection officer or EU representative must be inserted here before launch.